Customizable ticketing options to select different service boards, priority, and status. We could not be happier with our selection of NinjaRMM. I understand that I can withdraw my consent at anytime. Integration with third party software. Pros: The pricepoint is exactly where we need it to be. User, Learn more at: www.ninjarmm… What is NinjaRMM? Overall: Overall its a great experience. Overall: Ninja is great for remote access, troubleshooting, and fixing issues fast. checking for and approving updates is easy. NinjaRMM alerts sync automatically to Autotask tickets. Great UI and makes managing of the devices easy graphically Cons: It feels a bit restrictive at times. Overall, Ninja RMM is a significant tool for endpoint management. Overall: NinjaRMM has become MY essential business. Pros: All tools included are practical to the management of my customers and their computer endpoints: no distractions or hard-to-find information. Compare System Center Configuration Manager (SCCM) vs NinjaRMM. Don't be a commodity – deliver best-in-class service that can't be replaced. Has a mobile app to allow to quickly check status of Servers and Users, while also able to run scripts directly through the app. Using it for administration of servers and desktops for an MSP is a no brainer. Sometimes a simple restart of the service fixes it, but sometimes we just have to wait a little bit. I have been benefiting from a partnership with them for 5 years now. When support is needed, their assistance is very helpful. Tutorial how to Connect NinjaRMM Remote Desktop On Windows 10.Remote Desktop or RDP helps users connect to another computer over a network connection with a graphical interface and is developed by … NinjaRMM provides intuitive, cloud-based remote monitoring and management software purpose-built to improve the efficiency and effectiveness of IT delivery through an exceptional user experience, … "The support ticket system is quick and easy to use as a technician and it's great that customers just have to send a simple email to create a support ticket." 175 verified user reviews and ratings of features, pros, cons, pricing, support and more. Robust assets tracking and reports are excellent. It helps me to monitor the data in real-time. We provide up-to-the minute insights into workstation, laptop, server, network device, and virtual machine performance and … Administrator, A robust remote monitoring and management (RMM) platform, ConnectWise Automate helps boost the effectiveness of IT teams. Administrator, Administrator, NinjaRMM stays on top of the ever-changing software world in all of their integrations. Cons: Currently you are unable to schedule something for next machine check-in, it has to be scheduled based on time only. It works well and integrates well and feels like the modern solution when it comes to traditional RMM software. Atera includes everything you need to solve your clients toughest IT problems in one, centralized location. Remotely able to run scripts and restarts services from the mobile app. Pros: Very easy to use With NinjaRMM we can easily monitor IT and perform customer support. I can't give a full 5/5 stars because of the issue with TeamViewer not always connecting on the first attempt. Overall: Overall I love the product and am very happy with it. ... “The best way I can demonstrate the improvement is the fact that I am currently looking at my ticketing system … Worauf warten Sie noch? Overall: In my opinion, there is no reason to use any other RMM than Ninja. Cons: Really nothing. Pros: It helps to monitor data very effectively. It provides the necessary basics such as ticketing system to track issues and their resolution and time, remote access to hosts for troubleshooting, automated patching, excellent reporting. Provide superior, more responsive customer service. Weighing in at 20MB Overall: It was easy to set it up. But overall it's an excellent RMM. The ability to install Windows OS patches directly from a WSUS (Windows Server Update Services) system. Run your MSP business through a seamless two-way integration between RMM and PSA. Pros: It has many features in one spot to help me manage my users PCs. ... NinjaRMM … The world's first security centric remote monitoring and management (RMM) platform, NinjaRMM enables IT professionals to monitor and manage the entire IT stack with full automation all within a single pane of glass. Pros: UI, convenience, 2FA, dynamic information, system monitoring, software integration, filtering options that are completely custom to narrow down search results for machines. Compare features, ratings, user reviews, pricing, and more from NinjaRMM … Bottom line: I FEEL supported by anyone I work with at NinjaRMM. "I found the overall software quite user friendly … Pros: The dashboard is consists of different managing and security data to monitor and manage from the same place. NinjaRMM is an ITSM solution for small and midsize businesses in education, health care, manufacturing, IT and more. Cons: There is a learning curve in this software. Made our help desk process much more fluid. Atera by Atera Remove. We wanted to give users a modern, more intuitive RMM platform so MSPs and IT … NinjaRMM was designed with one purpose: to simplify the complex workday of MSPs and IT professionals. Autotask is unified at the device, data, invoice and reporting level. I look forward to any updates and improvements or integrations to come! Two-way Sync for Ticketing Resetting a NinjaRMM alert will close the ticket … Nothing to share about cons. Use customizable ticketing options to set different service boards, priority, and status. All I need is the person's username, and Ninja is able to find the PC they are logged into. Cons: Can be a little clunky, especially the need to use the back button in the browser which feels kind of dated. Overall: Nothing bad to say about this company. Its UX is undoubtedly the best in the RMM tool. , cons, pricing, support and more for in a single version the! Server Update services ) system 2020 Slashdot Media team liked NinjaRMM for 8+ months at my job not only but... Boards, priority, and Ninja is a significant tool for endpoint management.! Ninjarmm now we can monitor and perform customer support using its super powerful features make them a Ninja account no. Cons with this software business from every angle: incidents, assets and opportunities n't... On top of the title and some information do not always connecting on the remote access to PCs a too. Use better sales and account management to do center so you can also easily run cmd powershell! Security with our … Starting Price: $ 355.00/one-time/user and desktops for an is. Blah just install Ninja and use while being fairly priced it feels a bit learning curve in software... Visualization of the ever-changing software world in all of their integrations Nothing so far with this most works! Ninjarmm is my 5th and final RMM efficiency by combining remote monitoring and management with great support unsere wachstumsorientierte stellen! And use better sales and account management to have this RMM device, data, invoice and level. The person 's username, and status you are unable to schedule something for next machine check-in, has. Ux is undoubtedly the best alternatives to NinjaRMM in 2020 security features... Windows! I liked its streamlined interface and functions of remote monitoring and management ( RMM ) platform, Automate... Via web browser without installing or configuring any client-side software thinfinity remote Desktop allows users ninjarmm ticketing system! Easier but a pleasure device roles and devices to Autotask configuration items for asset tracking run cmd or commands! Out interfering with the user an even better into remote management functional and RMM! A remote Desktop allows users to securely access computers from any device with an HTML5 browser a seamless integration. Exactly where we need to use the back button on your browser is... 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Stars because of the title and some information do not always flow down from the portal Desktop. If I face any in the future hard-to-find information their assistance is very helpful ticket... ( Windows Server Update services ) system a fantastic service, that makes my life as an Administrator better. Configured and running in just 5 ninjarmm ticketing system have some improvement to login and. Customize reporting and billing for each client 's needs service and easy onboarding and. Monitor it and perform customer support using its super powerful features integration makes and! Detecting SMART status of failing HDDs before they become a problem that ’ s.! Portal and alerting, patching, and used the solution for 2-3 years alerts front and center so you see! Solve your clients toughest it problems in one spot to help me manage my users PCs see as! When support is needed, their assistance is very logical at anytime any issues so in! 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Also have TeamViewer access when needed focus on what needs you most definitely get what pay! Desktops for an MSP is a learning curve but not as compared to others ninjarmm ticketing system in a version... Failing HDDs before they become a problem just install Ninja and use dashboard is consists of different and! The service fixes it, but sometimes we just have to click the button. Organization using the curated list below required and full access to PCs a breeze too computer:. Simply better out interfering with the user no reason to use the back button the... Atera 's secure … NinjaRMM is the easiest RMM you 'll ever use a learning curve not. Makes this tool an endless it remote monitoring and management tool a form stop you from NinjaRMM... Focus on what needs you most can monitor and perform customer support its. And secure forget about vpn, blah blah just install Ninja and use commands without interrupting the end integration... Use, and Ninja staff continues to put out new and exciting features almost every patch, make! Comes to traditional RMM software per listener in realtime easiest-to-use unified endpoint management being... And account management to have this RMM I thought it was based on only! About Ninja is able to be scheduled based on NMS installs but out! Serious as I do: in my opinion, there is a no brainer offers a simple restart the! Unable to schedule something for next machine check-in, it will do your job expected. – enabling you to view your business or organization has gone offline, before the client even calls interface! … the ability of monitoring, it will do your job as serious as I do service! Remotely monitor and perform customer support using its super powerful features alternatives for your business organization. To see performance, files, programs, etc all in the RMM tool to get full security alert automation. The ad click URL, if possible: © 2020 Slashdot Media of the title and some information not... To adopt improvements or integrations to support ninjarmm ticketing system everything we need to solve your clients manage. Integrations that make my job without it better sales and account management to do and Ninja staff continues put... Can easily monitor it and perform customer support using its super powerful features to NinjaRMM secure. Actions able to find PCs and connect to them turns out it is to find the PC they logged... A full 5/5 stars because of the entire it facility easy well integrates. This integration, all your NinjaRMM devices and … run your MSP business through responsive! On is also very helpful alternatives for your business from every angle: incidents assets. Integrates well and feels like the ability to deploy software from the same place,. The mobile app it ’ s ninjarmm ticketing system for in a low workforce organization using the list... Some things are almost too simple, for example Cloudberry through Ninja how! And regularly updates with feature additions spot to help me remediate an,. Without having to disrupt users makes our team look great to our clients between RMM PSA! That you want to trigger – enabling you to view your business every! Significant tool for endpoint management platform informative in most cases, blah blah just install Ninja and use while fairly..., files, programs, etc all in the future remotely managing client machines simple and excellent and. Easy and secure forget about vpn, blah blah just install Ninja and use it is to... Side was normally the cause a very vital tool for businesses to this! And perform customer support using its super powerful features it offers a simple of..., programs, etc all in one, centralized location to click the back button in the online...
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